(0.5 / 5)1550+ Ratings

Canada Lighting Experts Reviews

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Overall Rating

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6 Reviews
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About Canada Lighting Experts

Canadalightingexperts.com is a website dedicated to serving Canadian customers with a variety of lighting products. They offer a wide range of styles and their prices initially seem great. However, it's important to note that the company is based in the United States and the prices are in US dollars, not Canadian dollars. Not all lights are CSA approved so one needs to check the approval information. The company also offers customer service, but the quality of service seems to vary. Some customers have praised the customer service from the parent company, Belami, while others have expressed dissatisfaction with the service from Canadalightingexperts.com. There have been instances where customers received products that didn't match their orders and had difficulty getting replacements. There have also been complaints about the company's pricing practices, with some customers claiming that they were charged more than the advertised price. Despite these issues, the company continues to offer a wide variety of lighting products to its customers.

Canada Lighting Experts Pros & Cons

Pros:

  • Great Selection: Offers a wide variety of lighting products.
  • Customer Service: Generally, customers are satisfied with the customer service provided.
  • Low Prices: Claims to have the lowest prices on lighting, although prices are in USD, not CAD.

Cons:

  • Misleading Pricing: Prices are listed in CAD but charged in USD, which can be misleading and costly for customers.
  • Customer Service Issues: Many customers have reported poor customer service, including unresponsive support and unfulfilled promises.
  • Shipping Issues: There have been complaints about delayed or missing orders, with some customers waiting weeks for their products.
  • Return Policy: The return policy is complicated, and customers often have to pay for returns, which can be costly.
  • Company Location: Despite being marketed as a Canadian company, Canada Lighting Experts is actually based in California, USA.

Overall, while the company offers a good selection of products and claims to have competitive pricing, the misleading pricing, poor customer service, and shipping issues make it a risky choice for many customers.

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Canada Lighting Experts Customer Reviews (6)

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chemkahumain
chemkahumain
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Canada Lighting Experts is NOT A CANADIAN COMPANY

Canada Lighting Experts is NOT A CANADIAN COMPANY It is a Network of stores manage by Belami eCommerce Solutions situated in Sacramento, California. I did order Nuvo Lighting - 65/333 - 40W 3500K 1 LED Flat Panel Flush Mount (Pack of 2) and they didn't send a pack of 2... just 1 item... They are the worst... they charge in USD… yeah, it's mentioned in small print... but not mention in the principal pages. They don't send you the actual product description... it's easy... Pack of 2 means that I have 2 products when I order the item 65/333. They do not respond to telephone calls... they let me listen to music for hours... AVOID THIS PLACE They are not honest, they trick you and the worst that they accept return, but the cost is crazy... none sense, it’s crazy to return at our cost to Texas! The Canada Lighting Experts is base in California. It will be cheaper to scrap their products than returning them... NEVER EVER AGAIN! ***Update - Been weeks we email with someone that promises us to send us back the 3 lights missing (half of the order) but never received any tracking number, no sign of shipping products, just excuses... it's a real SCAM... AVOID THIS PLACE!

Oct 19, 2023
David Ravn
David Ravn
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Feb 13, 2023
Billy Kennedy
Billy Kennedy
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Feb 12, 2023
Belisarda Michaud
Belisarda Michaud
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Feb 11, 2023
Laura Konig
Laura Konig
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Feb 10, 2023
Erminia Manna
Erminia Manna
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Feb 9, 2023

Canada Lighting Experts Customer’s Q&A

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Canada Lighting Experts Features and Benefits

Key Features and Benefits of canadalightingexperts.com:

  1. Wide Selection of Lighting Products:

    • Offers a great selection of lighting and home products.
  2. Lowest Prices:

    • Claims to have the lowest prices on lighting for Canada.
  3. No Duties, Taxes, or Brokerage Fees:

    • Guaranteed no duties, taxes, or brokerage fees on lighting or light fixtures.
  4. Customer Service:

    • Known for high overall value and customer service.
  5. 30-Day Returns:

    • Offers a 30-day return policy for outdoor ceiling lights and other products.
  6. Discounts and Coupons:

    • Provides various discount codes and coupons, offering up to 25% OFF the first order and FREE Shipping on all orders.
  7. Professional Account Management:

    • Offers tiered trade discounts and a dedicated, professional account manager for registered customers.
  8. Proactive Customer Feedback:

    • Actively seeks and responds to customer feedback within 5 days.

Canada Lighting Experts Pricing

Canada Lighting Experts offers guaranteed lowest prices on lighting to Canada. They provide several benefits, including:

  • No duties, taxes, or brokerage fees on lighting or light fixtures.
  • A low price guarantee: If you find a lower price online within 14 days of your purchase, they will match it.

These features ensure that customers get the best possible prices on their lighting purchases.

Canada Lighting Experts FAQs

FAQ

How To Open A Canada Lighting Experts Account?

To open an account on canadalightingexperts.com, follow these steps:

  1. Visit the website canadalightingexperts.com.
  2. Look for the "SIGN UP" option.
  3. Click on it and you will be directed to the registration page.
  4. Fill in the required details and complete the registration process.

After successful registration, you will have access to the features and benefits of the site, including tiered trade discounts and a dedicated, professional account manager. Enjoy shopping!

FAQ

What is Canada Lighting Experts' policy on returns?

Canada Lighting Experts has a 30-day return policy for unused and undamaged items with the original packaging.
FAQ

What are Canada Lighting Experts' payment options?

Canada Lighting Experts accepts major credit cards, PayPal, and financing options through Affirm.
FAQ

How much do Canada Lighting Experts products cost?

Prices for Canada Lighting Experts products vary depending on the type of lighting and materials used.
FAQ

What is Canada Lighting Experts' shipping policy?

Canada Lighting Experts offers free shipping on orders over a certain amount, with delivery times varying depending on the destination.
FAQ

Does Canada Lighting Experts offer a warranty?

Canada Lighting Experts offers a one-year warranty for manufacturing defects.
FAQ

About canadalightingexperts.com Prices and Cost?

Canadalightingexperts.com is a lighting store that offers a wide variety of lights and styles. They claim to have the lowest prices on lighting for Canada. However, it's important to note that the prices are in US dollars, not Canadian dollars. The site has a rating of 4.53 stars from over 6,000 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers frequently mention the great selection and customer service. However, some customers have mentioned that the price system can be complicated as discounts change day to day. Please note that while the name suggests that the company is based in Canada, it's actually an American company.

FAQ

About canadalightingexperts.com Popular Products and Services?

Canadalightingexperts.com is a popular online retailer for lighting and home products in Canada. They are known for their high overall value and customer service. The website offers a great selection of products, and most customers are generally satisfied with their purchases. However, some customers have reported issues with the price system being complicated and discounts changing day to day. There have also been instances of customers facing problems with certain products, such as a lamp that had dangerously sharp parts. Despite these issues, the company is proactive in asking for customer feedback and generally responds to reviews within 5 days. It's worth noting that while the company is based in Canada, some customers have reported being charged in US funds and having to pay import fees. Please note that this information is based on customer reviews and may not fully represent the company's products and services.

FAQ

How long does it take to deliver an order from canadalightingexperts.com?

Canadalightingexperts.com is a US-based company that has improved its shipping speeds to better serve its Canadian customers. They offer a 3 Day Delivery guarantee, or you get $25. The company uses multiple shipping carriers, including Fedex, Purolator, Canada Post, UPS, and USPS. However, the exact delivery time may vary depending on the specific order and location. Please note that this information might have changed after my last update in 2021. For the most accurate information, please check the official website or contact their customer service.

FAQ

canadalightingexperts.com Return Policy?

Based on the information I found, Canadalightingexperts.com has a policy where if there is an issue with your order, you do not need to return the original order. You can keep, dispose of, or donate it, whichever option is most convenient for you.

As for their shipping policy, they claim no duty, taxes, and free shipping to Canada. The prices are in US dollars and the products ship out of California. They even guarantee a 1-week delivery or you get a $60 credit. However, please note that these details might have changed and it's always best to check the most recent policies on their official website.

FAQ

What is the contact information of Canadalightingexperts.com?

The contact information for Canadalightingexperts.com is as follows: The address is 3321 Power Inn Rd Ste 310, Sacramento, CA, 95826. Their operating hours are Monday to Friday from 06:00 - 16:00, and Saturday to Sunday from 06:00 - 15:00. You can reach them at this phone number: (855) 234-7565.

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